May 29, 2024

Unicommerce’s global business grew 2X in FY 2023


16th June, 2023, New Delhi: Unicommerce, India’s leading ecommerce enablement SaaS platform has reported a 200% YoY revenue growth in its international business during FY 2023 with gains coming from its operations in the Middle East and Southeast Asia. The platform has achieved an annual run rate of 5 million transactions annually with 35+ clients spread over 6 countries in Southeast Asia and Middle East.

After building a leading position in India, Unicommerce has strategically targeted the emerging e-commerce markets in international geographies and is currently serving clients across the United Arab Emirates, the Kingdom of Saudi Arabia, Singapore, Indonesia, Malaysia, and The Philippines. In these markets, Unicommerce works with leading brands across multiple segments including fashion, footwear, FMCG, Beauty & Personal Care, F&B. The company’s international client portfolio includes brands such as Red Tag, RSA Global, Office Rock, Vidiwell, Locad, PayO, Airspeed, Edamama, Amilo, and Blitz Logistics among others.

Due to its sector agnostic solution, Unicommerce’s platform has also emerged as the preferred choice for 3PLs and fulfillment providers in the Middle East and Southeast Asia. With Unicommerce, companies can efficiently manage brands across various industry segments on a single platform, offering seamless multi-level inventory traceability. This versatility and adaptability have resonated strongly with 3PLs and fulfillment providers, enabling them to optimize their operations and deliver exceptional service to their clients.

Unicommerce’s unprecedented growth and widespread adoption of its platform can be attributed to its remarkable post-sales service with exceptional customer support, on-boarding support with personalized guidance, and building trust and reliability. The platform also comes with a stable integration network and acts as an integrated platform to elevate post purchase experience Unicommerce also recognizes the importance of catering to diverse global markets and has introduced many country-specific features, such as localized tax compliances and generating invoices and shipping labels in local languages.

On achieving fast-growth across international geographies, Kapil Makhija, CEO Unicommerce mentioned, “Our experience in serving many of the largest brands in India blended with the depth of local market knowledge through our partnerships gives us a unique lens to bring the best of established practices, suitably adapted to the needs of our clients across SEA and the Middle-East. Our growth is fuelled by our ability to meet the current needs and anticipate the future requirements of our users. We look forward to becoming long-term partners to our esteemed clients and growing our presence in these key markets.”

Unicommerce recognizes the immense growth potential of these regions with a fast growing e-commerce market set amidst a developed organised retail sector supported by increasing popularity of D2C brands, and limited availability of similar technology companies.

Unicommerce has powered 20000+ businesses in its decade-long journey and worked with brands across 45+ industry segments. Having achieved an annual run rate of processing over 600 million transactions amounting to USD 7bn+ annual GMV, Unicommerce’s platform is widely used across India, the Middle East, Africa, and Southeast Asia. Some of Unicommerce’s key clients include Myntra, Jack & Jones, Tommy Hilfiger, Lenskart, Urban Company, Adidas, Vero Moda, Chumbak, Marico, Healthkart, Mamaearth, mCaffeine, Urban Company, and Nivea among many others.